I finally got confirmation by packaging every critical detail into a single report. I copied my application reference number, noted the date and time I submitted the scheduling request, and captured a screenshot of the empty “Upcoming Appointments” section. All of this went in one clear message via https://vitalchek.pissedconsumer.com/review.html where I explained that my slot wasn’t appearing. Under thirty-six hours later, VitalChek support replied to apologize, confirmed that my appointment was in the system, and sent a direct calendar link. Providing full context and proof in one submission unlocked a prompt and accurate resolution.