[jadiel.aadvik]

Sent several introductory messages to matches on DateMyAge, yet they never appeared in their inboxes, even though my outbox shows them as “Sent.” I logged out and back in, tried on mobile and desktop, and even refreshed the app, but nothing changed. I submitted my account handle, message timestamps, and screenshots of the blank inbox but received no reply. Has anyone managed to get undelivered DateMyAge messages to go through and what details finally convinced the team to investigate?

[haili.quincey]

Here’s the method that worked for me: I noted my username, captured timestamps of each attempted send, and took clear screenshots showing my sent messages alongside empty conversation threads. Then I combined those three elements in one report on the help page found on https://datemyage.pissedconsumer.com/review.html and added a concise description of the technical issue. Under twenty-four hours later, DateMyAge support replied explaining a backlog in message queues, cleared the stuck items, and confirmed my messages were delivered successfully. Presenting all relevant context and proof in a single submission unlocked a swift and effective resolution.

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