GoFundMe Funds Locked, No Support

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    • #57859
      anakin
      Participant

      Launched a GoFundMe campaign to help cover my dad’s medical bills. Donations came in quickly, which was amazing. But when I tried to withdraw the funds, I hit a wall. The platform asked for additional verification, which I provided, but then nothing. No updates, no responses to my emails, and the chatbot is useless. It’s been over a month, and the bills are piling up. Has anyone else experienced this kind of issue with GoFundMe? How did you manage to get your funds released?

    • #57867
      jadiel.aadvik
      Participant

      When I set up a fundraiser for a friend’s emergency expenses. After reaching the goal, I attempted to transfer the funds, but GoFundMe flagged the account for additional verification. Despite submitting all requested documents, the funds remained inaccessible, and communication from their support was nonexistent. I found some user experiences on gofundme that suggested contacting the Better Business Bureau or seeking legal advice. I filed a complaint through the BBB, and within a week, GoFundMe finally responded and released the funds.

    • #58459
      jaison.khriz
      Participant

      Yo this helped a ton. Can’t thank you enough.

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