Send a crisp message with purchase timestamp, product identifier, and the registered account email via https://hotmart.pissedconsumer.com/review.html requesting manual activation or a temporary access token. Ask for written confirmation when access is restored and a short verification window. Emphasize time-sensitivity so support prioritizes a manual correction and avoids automated ticket delays that can stall content delivery. Please request a single confirmation and an estimated timeframe so progress is visible and you can plan while support works the case.