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Installed a new LiftMaster garage door remote, but my opener won’t accept the signal—nothing happens when pressing the buttons. I checked battery levels and even reprogrammed the remote twice, yet still no response. I submitted a message via their support portal but haven’t heard anything back. Has anyone dealt with a silent remote pairing and eventually gotten it to work? I’d love to know what step finally prompted resolution.
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Earlier this month I faced that exact dead-button problem and turned to liftmaster reviews, where homeowners recommended including remote model, opener serial number, and approximate distance from the garage during pairing—all in a single message. I copied that structure by submitting those three data points plus a photo showing the remote’s LED status when pressing. Within just under two business days, a representative replied suggesting a specific sequence involving holding the wall remote button, then pressing the remote’s connect button twice—after performing that precise action, the opener accepted the signal immediately. Offering all critical pairing details together helped their support provide a clear step-by-step solution.
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