Does assigning a partner really help with complex CRM tools?

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      ctounrosa77
      Participant

      Our company uses a fairly comprehensive CRM, and sometimes it feels like we’re only scratching the surface of its capabilities. We’ve been discussing whether it makes sense to “assign a partner” or similar external expert to help us manage and optimize it. For anyone who has gone down this path with a really complex CRM tool, did it truly make a significant difference? I’m curious if these partners primarily offer troubleshooting, or if they genuinely help with strategic usage and getting more out of the system in the long run.

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